HEALTHLED LTD – GDPR and Privacy Policy
Effective Date: June 22, 2025
HEALTHLED LTD, its affiliates and subsidiaries (“HEALTHLED”, “we”, “us”, or “our”) are committed to respecting your privacy and protecting the personal data we collect. We safeguard any personal information shared with us via our website, services, business communications, and our interactions with subscribers, vendors, and business partners.
This Privacy Policy applies to the processing of personal data collected when you engage with our services, access our website, or interact with us through business or partnership relationships. It outlines the types of personal data we collect, how we use and share it, your rights, and the measures we take to ensure its security.
This policy covers:
A. Personal Data We May Collect
B. How We May Use Your Personal Data
C. How We Share Your Personal Data
D. Your Rights and Choices
E. How We Protect Your Personal Data
F. Data Transfers & Retention
G. Features and Links to Other Websites
H. Updates to This Privacy Policy
I. Cookies
J. How to Contact Us
A. PERSONAL DATA WE MAY COLLECT
“Personal Data” means any information relating to an identifiable individual. We may collect this data in the following ways:
Directly from you: via our website forms, phone, or email.
Through service relationships: including details of clients, suppliers, and business partners.
Through partners: if our services are resold or bundled by a third party, they may share their client data with us.
Examples include:
Full name, address, job title, company name
Contact details (email, phone)
Communications (enquiries, support requests)
Client and delivery information
B. HOW WE MAY USE YOUR PERSONAL DATA
We may use your data to:
Deliver and manage our services
Respond to enquiries and support requests
Communicate with you about service updates or offers
Ensure service security and fraud prevention
Improve service quality and website usability
Comply with legal and regulatory obligations
We rely on legitimate interests, contract necessity, consent, and legal obligations as legal bases for processing your data.
C. HOW WE SHARE YOUR PERSONAL DATA
We do not sell or trade personal data. We may share data only in limited scenarios:
With service providers (e.g., couriers for hardware delivery)
With partners only as needed for service provision under contract
If required to comply with legal obligations (e.g., court orders or law enforcement)
We do not share data collected for marketing or analytics with third parties.
D. YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to:
Access your personal data
Rectify inaccurate information
Erase your personal data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the relevant data authority
To exercise your rights, contact us as outlined below.
E. HOW WE PROTECT YOUR PERSONAL DATA
We implement appropriate administrative, technical, and physical measures to protect your personal data. This includes:
Encrypted storage and secure communications
Access controls to prevent unauthorised access
Routine data reviews and retention policies
We retain data only as long as necessary for business or legal reasons.
F. DATA TRANSFERS & RETENTION
HEALTHLED LTD is based in the UK. We do not transfer personal data outside the UK or EEA unless strictly necessary and safeguarded under GDPR-compliant mechanisms.
Retention periods:
Website enquiries: up to 3 years
Contract-related data: for the term of the contract + 6 years
Marketing data: until opt-out or consent withdrawal
G. FEATURES AND LINKS TO OTHER WEBSITES
Our website may link to third-party websites (e.g., partners, social platforms). These operate independently of us and have their own privacy policies. We are not responsible for their content or privacy practices.
H. UPDATES TO THIS PRIVACY POLICY
We may revise this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.
I. COOKIES
Our website uses cookies to improve user experience and analytics.
Cookies track usage data (e.g., pages visited, browser type)
We use tools like Google Analytics
No personal information is stored without your consent
You can control cookie use through your browser settings. Blocking cookies may affect website functionality.
J. HOW TO CONTACT US
HEALTHLED LTD
5 Redcroft Road
Sale, England, M33 5GB
Company Number: 16501055
For GDPR requests (access, correction, deletion, or objection), please contact: