HEALTHLED LTD – GDPR and Privacy Policy

Effective Date: June 22, 2025

HEALTHLED LTD, its affiliates and subsidiaries (“HEALTHLED”, “we”, “us”, or “our”) are committed to respecting your privacy and protecting the personal data we collect. We safeguard any personal information shared with us via our website, services, business communications, and our interactions with subscribers, vendors, and business partners.

This Privacy Policy applies to the processing of personal data collected when you engage with our services, access our website, or interact with us through business or partnership relationships. It outlines the types of personal data we collect, how we use and share it, your rights, and the measures we take to ensure its security.


This policy covers:

A. Personal Data We May Collect
B. How We May Use Your Personal Data
C. How We Share Your Personal Data
D. Your Rights and Choices
E. How We Protect Your Personal Data
F. Data Transfers & Retention
G. Features and Links to Other Websites
H. Updates to This Privacy Policy
I. Cookies
J. How to Contact Us


A. PERSONAL DATA WE MAY COLLECT

“Personal Data” means any information relating to an identifiable individual. We may collect this data in the following ways:

  • Directly from you: via our website forms, phone, or email.

  • Through service relationships: including details of clients, suppliers, and business partners.

  • Through partners: if our services are resold or bundled by a third party, they may share their client data with us.

Examples include:

  • Full name, address, job title, company name

  • Contact details (email, phone)

  • Communications (enquiries, support requests)

  • Client and delivery information


B. HOW WE MAY USE YOUR PERSONAL DATA

We may use your data to:

  • Deliver and manage our services

  • Respond to enquiries and support requests

  • Communicate with you about service updates or offers

  • Ensure service security and fraud prevention

  • Improve service quality and website usability

  • Comply with legal and regulatory obligations

We rely on legitimate interests, contract necessity, consent, and legal obligations as legal bases for processing your data.


C. HOW WE SHARE YOUR PERSONAL DATA

We do not sell or trade personal data. We may share data only in limited scenarios:

  • With service providers (e.g., couriers for hardware delivery)

  • With partners only as needed for service provision under contract

  • If required to comply with legal obligations (e.g., court orders or law enforcement)

We do not share data collected for marketing or analytics with third parties.


D. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Erase your personal data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the relevant data authority

To exercise your rights, contact us as outlined below.


E. HOW WE PROTECT YOUR PERSONAL DATA

We implement appropriate administrative, technical, and physical measures to protect your personal data. This includes:

  • Encrypted storage and secure communications

  • Access controls to prevent unauthorised access

  • Routine data reviews and retention policies

We retain data only as long as necessary for business or legal reasons.


F. DATA TRANSFERS & RETENTION

HEALTHLED LTD is based in the UK. We do not transfer personal data outside the UK or EEA unless strictly necessary and safeguarded under GDPR-compliant mechanisms.

  • Retention periods:

    • Website enquiries: up to 3 years

    • Contract-related data: for the term of the contract + 6 years

    • Marketing data: until opt-out or consent withdrawal


G. FEATURES AND LINKS TO OTHER WEBSITES

Our website may link to third-party websites (e.g., partners, social platforms). These operate independently of us and have their own privacy policies. We are not responsible for their content or privacy practices.


H. UPDATES TO THIS PRIVACY POLICY

We may revise this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.


I. COOKIES

Our website uses cookies to improve user experience and analytics.

  • Cookies track usage data (e.g., pages visited, browser type)

  • We use tools like Google Analytics

  • No personal information is stored without your consent

You can control cookie use through your browser settings. Blocking cookies may affect website functionality.


J. HOW TO CONTACT US

HEALTHLED LTD
5 Redcroft Road
Sale, England, M33 5GB
Company Number: 16501055

For GDPR requests (access, correction, deletion, or objection), please contact: